Transaction action page

A direct, short title focused on the main action the user will complete on the page.

• Maximum character limit of 50.
• Start with “Register for…”  or “Search for..”

A short paragraph that expands on what the main action on the page is and why it is important.

Rules for long description:

• The supporting text should explain who the page is for, what the user will learn and the benefit of the page.
• Maximum character limit of 350.

Rules for short description:

• The short description will not appear on page, it is used for the topic page tile description (populated from metadata).
• The supporting text always following the format of [intro phrase] [sub-topic], [sub-topic] and [sub-topic], so you can [user outcome].
• Use one of these three intro phrases: “learn how to”, “understand” or “find out”.
• Include the top three keywords for the page.
• Maximum character limit of 90.

Short titles used to break up the content into sub-topics.

• Maximum length of one line.
• Don’t hyperlink the headings.
• Avoid replicating the page title.

This should help explain what the transaction or service is about, who it applies to and what the end goal is.

• No more than two blocks above the CTA.
• No more than two paragraphs each block.

The call to action is the main reason why this page exists. This box should only contain information about the form or service.

• Only use one CTA per page.
• Maximum of 50 characters in heading text.
• Title must include the name of the tool/form
• Maximum of 200 characters in body text.
• The text must cover what the business needs to do before actioning the CTA or a quick description of the tool.
• A max of three dot points can be included if there are important steps or information that must be known before completing the tool/form. This excludes other tools that must be completed.
• Avoid hyperlinks in the text.
• The call to action must include an action. E.g. Register… or Search…
• Maximum of four words in the text on the button.
• CTA can be an internal or external resource.

Used to house frequently asked questions or information about the transaction action the user is completing.

• Only use one group per page.
• Maximum of 9 accordion items/questions.
• Maximum of 60 characters in item heading.
• Maximum of 600 characters in body text of each item.

An optional component used to direct the user to what they might find most helpful next when there is a logical next step.

• Always use “Read next” for the heading.
• Maximum of one link.
• The link should always be internal.