Customers
Customer service tips to help you provide a great experience before, during and after a sale.
Learn how to provide excellent customer service and find the best way to communicate with your customers.
Learn how to deal with customer complaints and develop processes for your business.
Find out when you can and cannot refuse service to customers.
Understand how to build, manage and measure customer relationships.
Find out if your business handles personal information, and how to protect it.
Understand privacy and surveillance laws if you're about to install video surveillance in your business.
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